Occasionally photographers might be alerted that an e-mail sent to a particular client was not received. This could be due to a variety of reasons related to the multitude of e-mail server protocols, and even client firewalls

Some companies have very strict firewall protocols that might confuse the PixOasis automated e-mail with spam. For this reason, PixOasis created a work-around that solves this problem. If you encounter this, please do one of the following.

Either:

1. click the "e-mail this album to myself" link.
2. When you receive the e-mail sent with this link, forward it to your client using your normal e-mail program like Eudora or Outlook. Your client will be able to receive this e-mail as if it originated from your own computer

Or:

When you receive the copy of the e-mail message sent to your client that PixOasis automatically sends to you, forward that e-mail to your client. The e-mail will originate from your own e-mail address and should not be blocked by your client's e-mail firewall.