How do I create a new album of images?
To create a new gallery album, click the Create a New Album link on the gallery-album page. You will be taken to a new gallery page with instructions for adding your images. Simply click the Add Photos button and wait for the upload tool to appear. You can choose from 3 upload tools; our Express Uploader which is the default uploader, our Java uploader and our Form uploader. In the new box shown, click add photos. Locate your image files just as you would when creating a DVD. Highlight the images you want to upload, and then click the upload button. Your images are on their way. When the box empties, all of your images are uploaded. Close out the Upload Tool and PixOasis will return you to your new album and its images.
How do I upload Images to my new album?
PixOasis offers three ways to batch upload images to your galleries; Express Uploader, Java Uploader, and Form Uploader. The Express Uploader method is the default method offered and PixOasis recommends it as the fastest and easiest method for uploading images. Although any of the three methods can be used, each has some different capabilities.
How do I deliver high resolution video clips (.MOV files) and compressed MP4 video files?
PixOasis created a system to easily deliver all of your videos including raw .MOV files in a convenient gallery format that is easy to manage for the both the photographer and the client. Simply upload any video file the same as you would any image file. PixOasis recognizes the video format and stores the uncompressed files on our servers. Then, the video files are processed and converted to compressed MP4 videos suitable for viewing on the web. A player is embedded in the video for easy viewing. The client is able to view and share the clips before downloading saving both time and effort. When the download button is clicked, the original file uploaded by the photographer is delivered.
What are the differences between the three uploaders?
For general purpose uploading, the Express Uploader is the fastest and easiest to use.
The Java Uploader requires the newest Java to be installed in the user’s computer and it takes a few moments for the Java Applet to download. It’s best feature is its ability to reduce the size of image files on the fly as they upload.
For example, in a typical workflow, if a photographer wanted to send low res proofs of a photo shoot, the original images would have to be reduced in size using Adobe Photoshop or Lightroom. The new smaller image files would have to be placed in a new folder and uploaded from that source. By clicking the RESIZE button on the bottom of the uploader, PixOasis reduces each image to 6”x 9” @72dpi, on the fly as they are uploaded. This function saves time but high res versions of images will not be available when using this feature.
The Form Uploader works great for one or two images. The uploads are fast but it is cumbersome to batch upload as images have to be identified individually
How do I use the Java Uploader?
Click Add pictures. A new window will open up that allows you to identify the image files in your computer that you wish to upload.
Can I upload and deliver any image file using PixOasis?
PixOasis displays and delivers JPEG, GIF, TIFF, and Raw CRW, CR2, NEF and DNG files. In addition, PSD files with layers and PDF files can also be delivered but PixOasis cannot display a thumbnail with these image files. Instead, a place-holder icon is displayed to indicate the image file in the album
How can I re-sort the images in my album?
1. Open up the album by clicking the thumbnail image on the gallery page.
How do I add my personal Logo to my galleries?
Pixoasis offers all of our members, the opportunity to personalize their galleries by displaying their own logos as headers on all pages including those sent to clients. Their personalized header will replace the PixOasis logo that is the default header.
Where can I view and edit my account information?
PixOasis offers a link I the header called “My Account” When the member clicks the link, he or she has access to all of their account information including what his or her plan is and how much of the plan is currently in use. They can also edit their account information, change their password and upgrade their account status if more space is needed.
How do I manage my albums?
Each member has a gallery page that displays and allows the member to manage and organize their albums. A member can create and update an unlimited number of gallery/albums as long as he or she is below the allotted quota. Each gallery/album is identified by both title and oversized thumbnail. By clicking a thumbnail, a member is taken to that gallery/album. Once there, he or she can perform important housekeeping functions.
How can I delete and batch delete images in my album?
To delete an individual image from the album, open the album
1. Under the image, roll the mouse over “Options” and click “Delete”
2. A pop up window will appear asking you to confirm the delete.
3. Click yes and the process is complete.
Occasionally, users may want to delete multiple images from an album at once. This saves time.
To do so:
1. Open the album and roll the mouse over the “Album Options” menu. Click the “Batch Delete” link.
2. the page will refresh with check boxes to choose which images to delete.
3. Click delete and the images are now removed. NOTE: Once removed, images must be re uploaded to restore them to the album.
How can I batch delete multiple albums?
On your Gallery page, on the top grey bar there is a blue button “Batch Delete Albums”. A window will open showing all of your active albums with check boxes to delete as many albums as you wish.
How can I batch rotate images in an album?
On the grey bar next to each album on your Gallery Page is a button “EDIT”. Scroll down to batch rotate and proceed.
How can I create multiple albums that are connected with one link and can be viewed by my client with one click? …..Nested Albums
1. From your Gallery Page, click “Create new album”.
How can individual images be viewed larger?
PixOasis gives each user the opportunity to change the size of the intermediate images displayed when thumbnails are clicked. The default size is set to 640 pixels. It is important to note however, that the new image size MUST BE SET BEFORE UPLOADING THE IMAGES. The size of images already uploaded cannot be changed.
How can my clients download the high res images I uploaded?
Pixoasis offers four options for downloading.
1. By clicking the enlarged intermediate image, the download process is activated.
2. By clicking the “Download All Images” button
3. On the intermediate image page, clicking the “Download highest res image” button
4. On the intermediate image page, click the “Download low res version” button.
What editing options are available?
PixOasis understands that after your photos have been uploaded; you may wish to edit the presentation on-
line. We offer some simple tools to:
• Edit the text
• Edit the thumbnails
• Rotate of flip the photo
• Move the photo from one gallery/album to another
• Reorder the photo within the gallery/album
• Copy the photo
• Hide the photo
• Delete the photo
All of these functions are available to the photography by clicking on the Edit Photo window and scrolling
down to the function you are interested in.
What are my “Album Options”?
The Album Options window allows the user to:
• Monitor and change the Album Properties
• Batch Delete images
• Edit titles
• Rebuild thumbs
• Sort Items
• Create new Nested Albums
What are “Album Properties”?
The Album Properties window allows the user to:
• Edit the album title.
• Determine the pixel dimensions of the intermediate sized images displayed.
• Determine how many rows and columns are used for the display of thumbnails.
• Determine if the user wants the slide show to loop or not.
• Decide on an album to album basis if the user wants new items uploaded to be shown at the beginning or end of the album.
How does the slide show feature work?
PixOasis provides a convenient built-in slideshow tool. Anyone viewing your gallery/album may elect to see
the images as a slideshow. When the slideshow link on the upper right corner of the page is activated, the
slideshow begins with the viewer given options to determine the amount of delay between image changes
and the type of transition between images. To end the slideshow experience, hit the escape key.
Please Note: The PixOasis slideshow works best with JPEGs.
How do I make selects to use the LightBox function to edit images?
To add an images to a group of selects, click the select check box found under each image in your album. To
view the group of selects, click the blue "View Selects" button under the grey stripe at the top of the album
Can my clients create Select Groups / Lightboxes and share them?
PixOasis knows that you and/or your clients may wish to edit your photos on-line and share this edit with you and others. For this reason we created our Selects/LightBox tool.
How do I delete an Album?
To delete an album click the delete album link. A pop up window will appear with a confirmation message. Confirm and your album will be deleted.
When I click the delete album button, nothing happens.
When clicking this button, a pop up window appears. If the user is multitasking with multiple windows open on their desktop, the pop up window may be covered. Minimize the windows or close them out. Your pop up window will be visible. In some cases, users have pop ups disallowed in their browser settings. Check to make sure that in this instance, pop ups are allowed.
How do I title an Album?
On the horizontal grey stripe next to each thumbnail is a drop down menu titled "Edit". Roll over this title and on the drop down menu is the option to edit the title. You may keep the title as UNTITLED or you may change it to any name you choose.
How do I Edit Captions?
PixOasis allows you to add or edit any caption you may have created for an image. Roll over the "Edit" button, Click the link caption button and follow the instructions.
How do I E-Mail the link to my albums?
This tool is the core of the PixOasis image delivery function. It is also the mechanism that insures privacy and security for your digital images.
My clients are not getting my e mails. How do I fix this?
Occasionally photographers might be alerted that an e-mail sent to a particular client was not received. This could be due to a variety of reasons related to the multitude of e-mail server protocols, and even client firewalls.
How do I Download Images?
PixOasis lets users download images from your albums in two ways; individual images or all images.
I need more space, How do I upgrade my account?
PixOasis allots to each of its members an amount of storage space based on his/her subscription plan. Every photographer is free to use and reuse the allotment as many times as needed in uploading and delivering their images. Many photographers however will find that in order to keep their Gallery/Albums available to their clients on-line for longer times, or to upload and deliver large numbers of high res images, it may be necessary to upgrade their plan to one with a higher quota. If a photographer goes over his quota, Pixoasis will notify the photographer immediately by refusing to accept any more images on our server. The photographer can upgrade his account to one with a higher quota and immediately continue his PixOasis experience. PixOasis offers multiple plans that allow the photographer a choice of options to accommodate both budgets and storage needs.
How do I activate my new 15% discount account?
If you are an active member of ASMP, APA or PPA you qualify for a 15% discount on all paid PixOasis subscriptions. To activate your discount send an e-mail to email@example.com telling us which organization you belong to (and be sure to include your membership number). We will activate the discount for your account. Once activated, PixOasis plans will reflect the new discounted monthly subscription charges.
How do I cancel my Paid Upgrade Account?
You may cancel your paid upgrade account at any time. Your PixOasis account will terminate within 72 hours and you will not be able to upload any more images after the termination takes effect. Your images will remain on our server and your links will stay active for 30 days after the termination date.
How do I change my or update my credit card information on Paypal
1. Log into your Paypal account.
How do I limit client downloads of my images?
PixOasis is designed to simplify client downloading of images from the web. Occasionally, the photographer might want to limit this download function for a particular album of images or just the high or low res versions on either a temporary or permanent basis. Pixoasis permits the photographer to do this on an album by album basis. Simply click the options button on the grey bar next to each of your albums visible on your galley page. Scroll down to the "Allow/Disallow link and follow the easy to use prompts.
How can I create a report of my PixOasis deliveries for tax purposes?
On your account page there is a link for "Download E Mail History". Click this link and Pixoasis will generate an Excel file with all of your e mail transaction including the title of the album sent, the date, and the recipient.
Can I deliver Raw Files?
PixOasis allows photographers to upload and display and deliver their RAW files as well as other formats.
Besides JPEGs and TIFFs, what other file types are supported?
.DNG, .CRW, .CR2, and .NEF are all supported.
What about .PSD and .PDF files?
PixOasis allows photographers to deliver PSD files with layers and PDF files. However, these files cannot be displayed with either thumbnail or intermediate sized images. Instead an icon serves as a place holder for the image. The title of the image or the image number is displayed beneath the icon.
Can I deliver CMYK files?
Pixoasis does NOT support CMYK jpeg, tiff or psd files. If you try to upload a CMYK file, it will be rejected by Pixoasis and not be displayed in your gallery.
How does PixOasis maintain security?
PixOasis takes the security of members' images very seriously. Our software insures that when a photographer sends a link to an album of images, the recipient has access to those images only. The link is active only as long as the specific album is maintained. Once the album is deleted, the link is nullified. The photographer's Gallery Administration Page, which displays other albums is accessible only by user name and password. On our servers, all images are backed up to prevent a permanent loss of data.
How do I qualify for and activate a Discount offer?
Pixoasis offers members of select professional organizations a discount on paid plans. In addition, PixOasis occasionally makes this discount available to the public as part of it’s regular promotional activities.